⚠️ Warning to Traders – Documented Complaint Against TICKMILL Regarding Negative Balance Protection. I am sharing my personal experience with TICKMILL – Seychelles (FSA Licence SD008), and I have attached a screenshot of my account documenting the transaction in question. Here's what happened: I had approximately $100 in my trading account. At the market opening, there was a sharp price movement/gap, and the losses exceeded the funds in my trading account, resulting in a negative balance of approximately -$450. I was then surprised to find that TICKMILL had transferred $190 from my Wallet to my trading account. The attached screenshot clearly documents the transaction: Transfer to Trading Account: -$190.00 From: $ Wallet To: MT5 Trading Account Date: 20/07/2026. My main objection is this: TICKMILL advertises on its website that it provides Negative Balance Protection to all clients. In fact, TICKMILL itself provides a very similar example to what happened to me: If a price gap occurs at the market opening and the loss results in a negative account balance, the company states that it covers such cases with Negative Balance Protection. The company also mentions that one instance where this protection might be denied is if the negative balance is due to Fraudulent Activity or Market Abuse. Therefore, I demand that TICKMILL. answer publicly: Why was $190 taken from my account to cover part of the negative balance, instead of applying the Negative Balance Protection the company advertises? I demand that the company clarify the following: 1. Does TTICKMILL consider my situation not covered by Negative Balance Protection? 2. If not, what is the reason and the specific clause the company based its decision on? 3. Does the company claim that I engaged in any Fraudulent Activity or Market Abuse? If the answer is no, why was the advertised protection not applied? 4. How does the company explain its use of clause 13.3 of the Client Service Agreement, which allows netting between client accounts under certain circumstances, while simultaneously stating that Negative Balance Protection covers situations where an account goes negative due to market conditions and price gaps? I am not contesting the loss of the $100 that was originally in my trading account. My objection is to the additional funds withdrawn from my wallet after the losses exceeded the account balance and the account went negative. This is a crucial point because Negative Balance Protection is supposed to intervene when losses exceed the account balance due to market conditions. I have a screenshot from TICKMILL's own portal showing a transfer of $190.00 from my $Wallet to my MT5 account on 07/20/2026 at 14:28:37. I also have the trading records and transactions related to this case. Therefore, I demand that TICKMILL return the $190 to my wallet or provide a formal, written explanation of why Negative Balance Protection was not applied to my account and what the contractual basis for this is. If a satisfactory explanation and resolution of the issue are not provided, I will submit the evidence, transaction records, and correspondence in a formal complaint to the Financial Services Authority of Seychelles (FSA), the regulatory body for TICKMILL. Note: The above is a description of my personal experience and my objection to the documented transaction in my account, and does not constitute a final court judgment that the company committed fraud. I demand that TICKMILL provide a clear answer: Why was $190 deducted from my wallet if the company claims to offer Negative Balance Protection in cases of negative balances resulting from market conditions?

This platform is terrible. I deposited $5,000, and after losses, my balance is down to $3,500. Not only are they not processing my withdrawal, but they've also locked me out of my account.

Tickmill backend administration executed an unauthorized manual balance deduction of $331.24 USD from my trading accountwithout providing any valid reason or transparent proof. When I contacted their internal compliance team, they flatly rejected my genuine claim and closed the ticket without any fair resolution. They are manipulating retail accounts and seizing client profits arbitrarily. I have already lodged a formal complaint with the financial regulator for investigation. Do not trust Tickmill, your funds are not safe here!

this broker is cheater scamer fake broker it all staf are fake he was get withdraw my 652.33 dollar he get transfer my amount to his own wallet 😭😭😭i already own losses its get scam with me i deposit 200 dollar i get profit 652.33 dollar i withdraw 852.33 dollar it was remove my 652.33 dollar from my client account please help me

I would like to report a serious issue I encountered while trading with Tickmill. During a live trade, I placed a SELL position on CADJPY based on clear bearish movement observed in TradingView. At that moment, the market was already going down, and my position should have been in floating profit. However, on my MT5 account under Tickmill, the price movement was significantly different. Instead of reflecting the same bearish movement: • MT5 showed a delayed or inconsistent price feed • My trade went into a negative floating PnL of around -$100 • While TradingView clearly showed that the market was already dropping This raises serious concerns: 👉 Why is there a discrepancy between Tickmill’s MT5 price and TradingView? 👉 Why did my SELL position go negative when the market direction was already correct? 👉 Is there price manipulation or abnormal spread/slippage happening on Tickmill’s side? This is not a small fluctuation, it directly affected my funds and trading results.

As a regular Malaysian trader, I chose Tickmill for its advertised advantages of "FCA regulation and low spreads." However, my actual experience has been mixed. The platform does hold a Labuan FSA license, and funds are segregated in a Malayan bank account, which initially reassured me. However, during my trading from March to May 2025, a series of hidden issues gradually emerged. While these didn't result in significant losses, they severely impacted my trading experience. The official website boasts "spreads on major currency pairs as low as 0.1 pips," but in actual trading, the EUR/USD spread remained stable at 1.2-1.5 pips during off-peak hours. This selective execution repeatedly caused my strategy to fail.

I export coffee beans, and to mitigate exchange rate risk, I opened an account on your platform to trade USD/IDR. However, the data provided by your Indonesian team is severely delayed! While it performs normally when the international market is stable, your quotes lag by 3-5 minutes when important data is released, causing all my hedging orders to be executed at the worst possible prices! Even worse, you deliberately widen the spreads in the backend, increasing the normal 5-point spread to 25 points during critical periods! I contacted customer service, but your Indonesian manager brazenly claimed, "This is normal market behavior!" We export agricultural products, and our profits are already slim. This deception has resulted in a direct loss of 350 million rupiah! Now that harvest season has arrived, I don't even have the funds to pay farmers their advances. My entire supply chain is on the verge of collapse!

The crappy Indonesian-operated system, coupled with a hilariously fake "data foundation," is practically driving users into a fire pit! Yesterday, I traded based on the EUR/USD data your system pushed, and the real-time price was clearly stable. Just as I entered a large position, the market suddenly plummeted! When I tried to close my position and stop my loss, the crappy Indonesian system froze. When it finally recovered, my account was liquidated, with over $50,000 wiped out in an instant! I complained to Indonesian customer service, but they played dumb in their broken English, saying, "Data delays are normal!" You're using delayed data to trick users into placing orders, then system lags prevent stop-loss orders, and then you're blaming them when things go wrong. This Indonesian team isn't providing service; they're simply stealing money!

टिकमिल के दुर्भावनापूर्ण स्प्रेड की वजह से मुझे 480,000 रुपये का नुकसान हुआ। जब भारतीय रिज़र्व बैंक ने अपनी ब्याज दर संबंधी घोषणा की, तो मैंने USD/INR पर 83.50 का स्टॉप-लॉस लगाया। बाज़ार अचानक पाँच सेकंड के लिए रुक गया, और जब वह संभला, तो उसने 83.80 पर एक ट्रेड दिखाया—30 अंकों की असामान्य गिरावट। इससे मुझे 60,000 रुपये का नुकसान हुआ, जो 2,000 मीटर सूती धागे की कीमत के बराबर है। मेरे 15 में से 11 ट्रेड 25 अंकों से ज़्यादा गिर गए, जिससे कुल 525,000 रुपये का नुकसान हुआ। हालाँकि, मैं ICICI बैंक के प्लेटफ़ॉर्म पर भी ट्रेडिंग कर रहा था, और स्प्रेड लगातार 5 अंकों के दायरे में रहा। सेबी की जाँच से पता चला कि टिकमिल भारत में पंजीकृत भी नहीं है; इसका तथाकथित "नियमन" केवल सेशेल्स FSA द्वारा किया जाता है—बिल्कुल दिल्ली की सड़कों पर नकली डिप्लोमा बेचने वालों की तरह। इस ब्रोकर पर मेरी तरह भरोसा मत करना।

Tickmill's spreads can spike when Bank Indonesia (BI) announces interest rates. On the 15th, I traded USD/IDR. The spread, which is usually 10 pips, suddenly jumped to 55 pips after the central bank data was released. I immediately lost 6.6 million rupiah after placing the order. Withdrawals were even worse. I requested an 80 million rupiah withdrawal in March but only received 68 million rupiah by mid-April. They deducted a 'fund custody fee' of 15%. I asked to see the fee documentation, but they couldn't provide it, citing 'platform regulations.' BAPPEBTI's announcement stated that 'Tickmill operates without a license,' but I initially ignored it.

Tickmill has always had a good reputation in the Indonesian forex community, which attracted me to open an account. Their so-called "low spreads" are conditional, but their real killer feature is slippage! On the night of the non-farm payroll report, I placed a short position in gold with a stop-loss at 2640.5. After the release of the non-farm payroll data, gold prices skyrocketed. Normally, my stop-loss should have been triggered between 2641 and 2642, but the platform's transaction price was directly at 2645, a 4-point slip. My account was completely liquidated, with a loss of nearly $1,500! I took screenshots of the Reuters market data and the platform's transaction records at the time, and the two completely mismatched. I also placed the same position on other platforms (such as IC Markets and Pepperstone), and they executed at almost the same stop-loss price, while Tickmill's slipped by 4 points. If you're looking for a stable trading environment, Tickmill is definitely not the

During my time trading with Tickmill, slippage has become incredibly frequent. Market fluctuations are relatively stable, and trading should normally proceed smoothly. However, when I placed a buy order, the price I set was $1,850 per ounce, but the actual transaction price was $1,855 per ounce, resulting in a $5 slippage. Instead of making a profit, I actually suffered a loss. I initially thought it was just a fluke, but subsequent trades left me completely devastated. In one crude oil trade, I set a stop-loss price of $55 per barrel and a take-profit price of $60 per barrel. But when the market price quickly rose to $59 per barrel, I suddenly experienced abnormal slippage. Over the past month, at least 15 of my 20 trades have experienced varying degrees of slippage, with each trade resulting in an average loss of over $200. In total, I've lost over $3,000 due to slippage.