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اردو
Resolved
Serious price slippage, cheating, money fraud
Mediating Parties
Exness
Issue
Severe Slippage
Requirement
other
Settlement Amount
$327(USD)
Time
32day20hour

Mediation Status
Hong Kong2024-04-26
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Cyprus2024-03-27
Reply
Exness
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
Reply
Cyprus2024-03-27
Reply
Exness
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
Reply
Hong Kong2024-03-25
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2024-03-25
Verified
WikiFX Mediation Center
Verified
Vietnam2024-03-24
Start Mediation
FX5517925920


Exness cheated my money. I placed a kl 0.06 lot of bitcoin sl at 65700.00 with an estimated risk of about 12 USD if it was cut off. But the floor intervened to extend the candle so that my loss was more than 17 USD, causing the Account burned, and there are many other scams and fraud issues. I need relevant parties to handle this scamming platform.



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