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اردو
Resolved
Market stucks
Mediating Parties 
Exness
Issue
Others
Requirement
compensation
Settlement Amount
$1,000(USD)
Time
52 day 22 hour
Mediation Status
Hong Kong2023-03-29
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Cyprus2023-02-27
Reply Exness
Dear customer, with respect to your problem, you can send the detailed information to the platform 24 hours customer service for help, or you can send an email to the official customer service support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply to the email or reach out to the 24 hours online customer service for help. Have a good time.
Reply
Hong Kong2023-02-06
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2023-02-06
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2023-02-04
Start Mediation 
CHANGLUMANMANBANNICHUANG7106
CHANGLUMANMANBANNICHUANG7106Cannot place order or deposit. Lose money even you lock the position.
Start Mediation
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1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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