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اردو
Resolved
Account opening problem
Mediating Parties
Exness
Issue
Others
Requirement
explain
Settlement Amount
$0(USD)
Time
55 day 9 hour

Mediation Status
Hong Kong2023-03-01
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Cyprus2023-01-30
Reply
Exness
Dear customer, we are deeply sorry for the problem. Please reach out to the platform account manager for help. Have a good time.
Reply
Hong Kong2023-01-05
Reply
WikiFX Mediation Center
Dear customer, please submit the correct account name. Thank you for your cooperation.
Reply
Hong Kong2023-01-05
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2023-01-05
Verified
WikiFX Mediation Center
Verified
Hong Kong2023-01-05
Start Mediation
HEIGE554
After half a month of opening an account, there has always been a problem of not being able to make a deposit. I have contacted customer service many times, but it keeps you waiting indefinitely, and I can’t explain the specific reason. When it can be used normally, it delays my time. I have repeatedly communicated to no avail. I suggest that you keep your eyes open. If there is a problem with depositing funds, will the withdrawal be comfortable?
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
