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اردو
Resolved
Cannot buy the gold during peak period
Mediating Parties 
Exness
Issue
Others
Requirement
2020031861511974330
Settlement Amount
$1,000(USD)
Time
37 day 14 hour
Mediation Status
Hong Kong2022-03-18
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Cyprus2022-02-16
Reply Exness
Dear customer, please contact the platform 24h customer service in terms of your problem details, or send an email to the official customer service at support@exness.com (ensure the corrrect email address) with your registered email. Reply the email or consult the official 24h customer service for help, if you contacted us before. Thank you.
Reply
Hong Kong2022-02-09
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-02-09
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-02-08
Start Mediation 
Ha2550
Ha2550Unable to buy at critical moment. The quotation always closed and cannot contact the customer service. There are lots of problems.
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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