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اردو
Resolved
Fraud platform that cannot close the position after making profit. Demand for compensation
Mediating Parties 
Exness
Issue
Others
Requirement
other
Settlement Amount
$331(USD)
Time
39 day 15 hour
Mediation Status
Hong Kong2022-03-16
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Cyprus2022-02-14
Reply Exness
Dear customer, please report the ins and outs of your problem to the platform 24h customer service, or you can email official customer service with your registered email at support@exness.com (ensure the correct email address). Reply the email or consult the official 24h customer service, if you contacted us before. Thank you.
Reply
Hong Kong2022-02-07
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-02-07
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-02-05
Start Mediation 
DUONIANYIHOU118
DUONIANYIHOU118The gold data market expands by 40-50 pips, the profit cannot be closed, the order cannot be placed, the quotation is closed. The platform is garbage, and the loss is destined to not be compensated
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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