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اردو
Resolved
High handling fee and spread
Mediating Parties 
Exness
Issue
Others
Requirement
Withdrawal
Settlement Amount
$30(USD)
Time
46 day 6 hour
Mediation Status
Hong Kong2021-02-03
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Cyprus2021-01-04
Reply Exness
Exness adopts floating spreads, and all spread fluctuations in our products strictly follow and reflect the current market conditions. During non-peak hours, products of major currency pairs provide stable spreads which have relatively smaller or even no fluctuations.
Reply
Hong Kong2020-12-21
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-12-21
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Philippines2020-12-19
Start Mediation 
BUCUNZAI
BUCUNZAI190￥ is needed for 0.3 lots for spread. The customer service said the spread could be greatly widened at night and asked me to trade during the day
Start Mediation
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