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اردو
Resolved
What happened?
Mediating Parties
Exness
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$700(USD)
Time
31 day 20 hour

Mediation Status
Hong Kong2020-12-30
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Cyprus2020-11-30
Reply
Exness
The UnionPay channel failed on the 27th last Friday. After the weekend maintenance, the normal deposit and withdrawal of funds was restored on the evening of the 29th yesterday. Everything has been resumed on the official website. Customers are advised to change or refresh their browsers and try again.
Reply
Hong Kong2020-11-30
Reply
WikiFX Mediation Center
Hello, have you solved the problem?
Reply
Hong Kong2020-11-30
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2020-11-30
Verified
WikiFX Mediation Center
Verified
Hong Kong2020-11-28
Start Mediation
HUANGXIANSHENG75378

Can't withdraw funds yesterday. The customer service said it was because of technical problems. But I can't log in to the web today.


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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
