Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.

I made a deposit yesterday to trade the US30 Dow Jones Industrial Index. I placed an order for 0.1 lots and occupied a margin of US$9. By the next night, I placed another order and the margin occupied was adjusted to US$90 for 0.1 lots. The margin ratio can be changed at will in the background. When I used this platform for the first time, it often got stuck, maliciously.