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اردو
Resolved
Funds not credit to mt5 avc
Mediating Parties
Exness
Issue
Unable to Withdraw
Requirement
other
Settlement Amount
$25,000(USD)
Time
34 day 13 hour 39 Minutes 46 s

Mediation Status
Hong Kong2024-01-19
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Cyprus2023-12-20
Reply
Exness
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
Reply
Hong Kong2023-12-18
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2023-12-18
Verified
WikiFX Mediation Center
Verified
India2023-12-15
Start Mediation
Montu5749
I hve 2 deposit req of 20000 and 5000 , 24 hours passe funds r not credit yet to my mt5 acc, funds hve debit instant from my acc, I provided them all the banking statement still they dnt credit funds to my acc pdf
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
