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اردو
Resolved
Exness closed my positions maliciously
Mediating Parties
Exness
Issue
Scam
Requirement
compensation
Settlement Amount
$20,000(USD)
Time
41 day 4 hour 5 Minutes 24 s

Mediation Status
Hong Kong2024-01-18
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Cyprus2023-12-19
Reply
Exness
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
Reply
Hong Kong2023-12-08
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2023-12-08
Verified
WikiFX Mediation Center
Verified
Brazil2023-12-08
Start Mediation
tradersetup

The exness broker closed all my operations as I had a high margin, with stop insurance, it would be my first withdrawal, my operations were under control, and it was going super well, simply in seconds they closed all my operations. I've been talking to support and it's been 5 business days, today it's 25 days, and nothing, just nonsense. I opened the protocol at broker number 09367643 and nothing.


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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
