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اردو
Resolved
It is currently impossible to withdraw funds.
Mediating Parties
Exness
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$1,000(USD)
Time
35 day 23 hour

Mediation Status
Hong Kong2023-12-31
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Cyprus2023-12-01
Reply
Exness
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
Reply
Hong Kong2023-11-26
Appendix
WO55823
It's November 26 today. I can't get through to the official phone number, as they have already blocked my number.

Appendix
Hong Kong2023-11-27
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2023-11-27
Verified
WikiFX Mediation Center
Verified
Hong Kong2023-11-25
Start Mediation
WO55823
The platform keeps saying that it is waiting for the results. After waiting for three days, there was no result. What can I do?

Start Mediation
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1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
