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اردو
Resolved
Fake chart make ea sell out less $1100
Mediating Parties
Exness
Issue
Others
Requirement
Withdrawal
Settlement Amount
$1,100(USD)
Time
53 day 1 hour

Mediation Status
Hong Kong2023-06-10
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Cyprus2023-05-11
Reply
Exness
Dear customer, with respect to your problem, you can send the detailed information to the platform 24 hours customer service for help, or send an email to the official customer service, support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply to email or reach out to the 24 hours online customer service for help. Have a good time.
Reply
Thailand2023-04-18
Appendix
FX1461953641
I have additional proof in the form of video clip, which is unavailable to be uploaded here.
Appendix
Hong Kong2023-04-18
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2023-04-18
Verified
WikiFX Mediation Center
Verified
Thailand2023-04-18
Start Mediation
FX1461953641





Opened exness with ea since the evening of the previous day. In the late morning, there was a profit of 540$ more than a dollar. Wake up and look again. Lost profit And become a negative amount of 590 $ more than the dollar instead Total money lost 1100 $ $ from this fake graph. Customer care has been contacted. Wait for the results and I will report more.






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Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
