Global Broker Regulation Inquiry App
About WikiFX
English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
اردو
Resolved
The slippage is too serious
Mediating Parties 
IC
Issue
Severe Slippage
Requirement
compensation
Settlement Amount
$160(USD)
Time
54day17hour
Mediation Status
Hong Kong2023-01-26
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia2022-12-27
Reply IC
Please reach out to platform customer service who will create a ticket, and then the specialist will deal with the problem.
Reply
Hong Kong2022-12-02
Appendix 
YOUYI729
YOUYI729Did I set the stop loss in vain? A slippage over 50% is considered as being heavy. Obviously your slippage has been more than 50%, even exceeding 150%.
Appendix
Hong Kong2022-12-05
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2022-12-05
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2022-12-02
Start Mediation YOUYI729
YOUYI729I set stop loss at 1796, but it stops at 1789!!! So gross. I lost more than half money in my account!!!
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
To view more
Download the WikiFX App
