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اردو
Resolved
Serious slippage. There are pips in the opposite direction and the real-time exchange rate, and more than 0.4-5 pips are taken
Mediating Parties
TMGM
Issue
Severe Slippage
Requirement
compensation
Settlement Amount
$100(USD)
Time
81day2hour

Mediation Status
Hong Kong2022-12-17
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia2022-11-17
Reply
TMGM
Dear customer, with regard to your problem, please submit the detailed information about your account and order by email to the official customer service, mailto:support@tmgm.com, and we will reply as soon as possible after an investigation. Have a good time.
Reply
Hong Kong2022-09-27
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2022-09-27
Verified
WikiFX Mediation Center
Verified
Taiwan2022-09-27
Start Mediation
xiangxiang








There are many pips that run opposite to the number of lots I operate. It is completely opposite to the real-time exchange rate. The mt4 crashes in the middle and forced to exit and close the position.









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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
