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اردو
Resolved
Maliciously widen the spread and fake the K-line
Mediating Parties
TMGM
Issue
Severe Slippage
Requirement
compensation
Settlement Amount
$5,500(USD)
Time
35day22hour

Mediation Status
Hong Kong2022-09-08
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Australia2022-08-09
Reply
TMGM
Dear customer, in terms of your problem, can you please send the detailed information about account and orders to the official customer service at support@tmgm.com, and we will check and reply it. Have a good time.
Reply
Hong Kong2022-08-04
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2022-08-04
Verified
WikiFX Mediation Center
Verified
Hong Kong2022-08-03
Start Mediation
FX3843034528
Trading account 7118168 Feedback on trading problems, order number: 15675223 Question: 1: The spread widens in the morning, resulting in stop loss (the opening spread is usually around 50 in the morning). During normal trading hours, the platform advertises the spread of AUDUSD is 17. There is maliciously widening the spread and sweeping the user's stop-loss; 2: The platform's GMT+3 3:40-41 points K-line is fake, and the K-line of more than a dozen well-known platforms has not reached 0.70323. The following is a comparison of the TMGM platform with other well-known platforms
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
