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اردو
Resolved
EX platform maliciously stuck my fund for more than one months and does not withdraw
Mediating Parties
Exness
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$1,855(USD)
Time
33 day 23 hour

Mediation Status
Hong Kong2022-07-20
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Cyprus2022-06-20
Reply
Exness
In terms of the regular checking of your account, we are close to the completion of verification. Thank you for your cooperation. And the relevant regulatory department will review it as soon as possible. Once we get the result, we will send it to you by email. Please wait patiently. Thank you for your understanding and cooperation.
Reply
Hong Kong2022-06-16
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2022-06-16
Verified
WikiFX Mediation Center
Verified
Taiwan2022-06-16
Start Mediation
VYATAIOUJINGLIT market
I applied for a withdrawal on 5/12 and said that the account encountered a security audit and asked me to provide a bank statement proof of work and even the video call was completed, but the background showed that the funds had been reviewed but could not withdraw for more than a month! Customer service will only reply that it has been added Anxiety actually does nothing at all. As a big platform in the industry, it does not give out the principal + profit.
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
