English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
اردو
Resolved
Scam
Mediating Parties
FXTM
Issue
Others
Requirement
other
Settlement Amount
$3(USD)
Time
33day17hour

Mediation Status
Hong Kong2021-11-11
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
United Kingdom2021-10-12
Reply
FXTM
Thank you for contacting FXTM. If a customer's account is inactive for a period of six consecutive months, there will be 5 dollars/pounds/euro inactive fee per month. if any account of customer is active, the fee will not be deducted. Customer Yang Jianmin has no trading activities for over six months, with only $3.56 in his account, which has been deducted as an inactivity fee. Please feel free to contact us, if there's anything searching. It's worth noting that FXTM contacts with customers only by authenticated company wechat account so that we can be easily known. Thank you for supporting FXTM. We hope it's helpful, with the aim to provide better services in the future.
Reply
Hong Kong2021-10-11
Appendix
hjtm
Why don't you help me solve the problem, FXTMFXTM, did you see my exposure message?
Appendix
Hong Kong2021-10-09
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2021-10-09
Verified
WikiFX Mediation Center
Verified
Hong Kong2021-10-08
Start Mediation
hjtm
FXTM stole $3.5 from me because my account was inactive. Please return my money.

Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
