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اردو
Resolved
Unable to withdraw
Mediating Parties
FXTM
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$2,533(USD)
Time
1day4hour

Mediation Status
Hong Kong2021-10-09
User confirmed it was fixed.
WANGYUBAI
Hong Kong2021-10-09
Appendix
WANGYUBAI


The WeChat customer manager refused to communicate about it and kept delaying without any reply.



Appendix
Hong Kong2021-10-09
Appendix
WANGYUBAI
My first deposit was made by commercial bank, without the opposite name, and I didn't receive any notice before deposit. I provided the information, but still can't withdraw my money, why? Other brokers allow users to withdraw, as long as they have their own bank card.

Appendix
United Kingdom2021-10-09
Reply
FXTM
Please show the bank receipt screenshot of the first deposit in a bit to verify the payment before withdrawal. Note: the receipt should display the information details including user name, user account/card No., amount and time of deposit, opposite account . Thanks!
Reply
Hong Kong2021-10-08
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2021-10-08
Verified
WikiFX Mediation Center
Verified
Hong Kong2021-10-08
Start Mediation
WANGYUBAI



Fraud platform. They rejected my withdraw due to many reasons.




Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
