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اردو
Resolved
Exness
Mediating Parties
Exness
Issue
Severe Slippage
Requirement
2020031861511974330
Settlement Amount
$1,200(USD)
Time
38 day 12 hour

Mediation Status
Hong Kong2021-07-09
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Cyprus2021-06-09
Reply
Exness
If you have any questions, you can always contact EXness official website customer service, and we will contact your account manager as soon as possible for further understanding and processing. Thank you.
Reply
Hong Kong2021-06-01
Appendix
KalenQIUZHIKAI

The difference between this market and the position list is really incomprehensible. Could the official staff make an explanation, please?


Appendix
Hong Kong2021-06-01
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2021-06-01
Verified
WikiFX Mediation Center
Verified
Hong Kong2021-06-01
Start Mediation
KalenQIUZHIKAI


At 2:20 am on June 1, 2021, the actual quotation of exness and the order displayed are severely separated and the customer service cannot be contacted on the trading day. Please contact the 110 official website to check the situation, thank you



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1. The above content only represent personal view, do not represent WikiFX's position
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
