Dear costomer, thanks for your message. Since you have communicated with your customer service manager and made subsequent confirmation, we believe you have figured out your question and your problem has been resolved. Please note that as a regulated broker, we put importance on customer's trading experience and provide timely solutions to the issues you have. Meanwhile, you can contact us by the online official customer service at our website or get in touch with your account manager. Business time (Beijing time): online customer service (24hours, Monday-Friday; 16:00 - 21:00, Saturday; 17:00 - 01:00, Sunday), customer service email: chinese@fxtm.com

Hello, could you please provide a screenshot of the deposit. Thank you!

No, I accidentally made a mistake, sorry, please continue, thank you so much!

Hello, you clicked “Resolved”. Is the problem solved?

I choose the service of copy trade. However, after I made a huge loss, the teacher closed his account and I can't find him anymore. I don't know whether the copy trade service has links with the platform. I consulted the platform but it replied officially.