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اردو
Resolved
The deposit process in FXTM is extremely slow.
Mediating Parties 
FXTM
Issue
Others
Requirement
other
Settlement Amount
$53(USD)
Time
38day6hour
Mediation Status
Hong Kong2020-09-19
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
United Kingdom2020-08-20
Reply FXTM
Thank you for your trust in FXTM! Please be aware that FXTM has a professional Chinese customer service team. Regarding your above mentioned questions, you can get in touch with us through the following official channels, and we will arrange for someone to answer you in time. The following working hours are Beijing time: Online customer service on the official website: [24 hours a day from Monday to Friday, Saturday 16:00-21:00, Sunday 17:00-01:00] Customer service email: support@fxtm.com.
Reply
Hong Kong2020-08-12
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-08-12
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-08-12
Start Mediation 
XIBEI13848
XIBEI13848I deposited fund before 21:00 last night, which it yet to be credited to my account. The extreme market of XAU/USD caused liquidation.
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
Previous Post
Unable to withdraw
China
Next
I deposited several hundred dollars. It’s easy to deposit. But it’s hard to withdrawal of over $100. I filled the name and account when I deposited, there was no problem. However, when I withdrew, I was told to check the bill and go to the bank to get a certificate. As soon as you apply for withdrawal, the customer service will call you immediately and ask you the reason why you want to withdraw and tell you that you can follow the teacher to do orders. The so-called EA, you should give 40% to the teacher after you profit.
China
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